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Frequently asked questions
How long will I get free updates?
Starting with Reveal 2, licenses include 12 months of updates from the time of purchase.
What happens at the end of 12 months?
Reveal licenses are perpetual. You can continue to use the last version of Reveal released within 12 months from purchase. In order to receive subsequent updates you will need to renew your license.
I have a Reveal 1 license, am I eligible for a free upgrade?
Customers who purchased Reveal 1 on or after 9th June 2016 will receive a free Reveal 2 license. If you purchased within this period and have not received your free license please contact us.
Is there upgrade pricing for Reveal 1 users?
There is no specific upgrade pricing for Reveal 2, instead we have lowered the price for all new and existing users. Personal licenses are now USD$59 (down from $89) and Commercial Seat licenses are USD$119 (down from USD$179).
Can I use a Reveal 1 license with Reveal 2?
No, Reveal 2 uses a new license scheme.
Do you offer refunds?
Reveal is offered with a free, fully functional 14 day trial to assess its features and functionality. All sales are final. Please contact us if there has been an administrative error in your order.
Do you offer educational discounts?
Yes, we offer a 30% discount off the RRP Personal License price to individual students and teaching staff. Please contact Reveal Educational Sales with proof of your current staff or student status.
Which license should I choose?
Personal Licences can used for both commercial and non-commercial purposes. They can only be purchased by, and are assigned to, named individuals. If you are purchasing a license on behalf of a company, you need to purchase one or more Commercial Seat Licenses. The Personal License is perfect for freelance developers, indies or those working in a company who simply want to own their own tools and take them with them to their next gig. A single Personal License can be installed on 2 computers (laptop and desktop, for example).
The Commercial Seat License is for companies, commercial institutions, government agencies and business entities. A license must be purchased for each employee who uses Reveal. Commercial Seat Licences can be transferred between employees with written consent. For example, if an employee who had been assigned a license leaves the company, the license can be reassigned to another employee. Commercial Seat Licenses differ from Personal Licenses in that they are owned by the company, not the individual.